Telereal Trillium

As a procurer, it is our responsibility to ensure that our supply chain maintains the high standards that we set for ourselves and that our customers rightly expect.

We have long-term relationships with our suppliers, which allows us to gain a thorough understanding of their capabilities and in turn, our suppliers become more adaptable to the needs of our customers. The long-term nature of our relationships give our suppliers confidence that any investment in innovation or best practice will be recouped during the relationship.

A responsible procurer

We encourage our major suppliers to develop corporate responsibility strategies for their own businesses, undertake regular measurement and monitoring in areas such as health and safety and environmental performance and look to identify opportunities to work collaboratively on CR initiatives.

In 2012, Telereal Trillium signed up to the 50 in 250 campaign and became one of the first large companies to commit to using the services of at least five social enterprises. The commitment encourages the consideration of social enterprises in procurement and provides a unique opportunity to support positive social causes whilst delivering sustainable financial performance.

Customer satisfaction

As a supplier to our customers, we are responsible for ensuring both ourselves and our supply chain continually meet their need. To this end, we set high targets in the areas of cleaning, security, maintenance and furniture.

Our supply chain management continues to exceed targets and is recognised by our customers, with staff members nominated and shortlisted for supplier excellence awards.