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Case Study: Replacing paper hand towels in Northgate, Glasgow

  • Hand towels Northgate
  • DWP centred logo

Hand towels on the Department for Work and Pensions contract are made from recycled content, and therefore cannot be recycled again so paper towels go to landfill. The resource demands to ensure dispensers are always stocked, bins emptied and machines operational is also high. As a result, demands on labour and costs incurred are significant.

Working with ENGIE, our facilities management supplier, the paper towel dispensers were replaced with electric hand dryers in 52 hygiene areas in Northgate and an adjusted service regime agreed with the client to deliver associated savings in operation, maintenance and waste management for this large site in Glasgow.

As a result of the installation, no re-stocking or further consumable items are required and cleaning frequencies have been reduced with waste collection dropping by 35 bags per day.

The project has helped contribute towards the DWP’s waste arising target set by Central Government to reduce waste to landfill and as a direct result of this project, the DWP has achieved cost savings and a reduction in waste to landfill of approximately 50% at Northgate.

  • 50% reduction

    achieved in waste sent to landfill at the Northgate site