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Case study: St Mungo's Broadway mentoring programme

  • St Mungos 2

For the last three years, Telereal Trillium has funded and supported the mentoring programme for homelessness charity St Mungo’s Broadway (now St Mungo's).

The mentoring programme supports formerly homeless people in their efforts to find work and be successful in it. The charity helps more than 25,000 people a year on their journey away from homelessness and an important part of this involves supporting their clients to live independently.

For many of the people they work with, employment is a realistic ambition and the mentoring programme forms part of the wide ranging support that St Mungo’s Broadway (SMB) provides for its clients. The mentors on the programme are all volunteers, predominantly professionals from London businesses. They use the training provided and their skills to help SMB’s clients gain the knowledge and confidence to get their foot on the employment ladder, make the next step in their career, or start their own business. The mentors provide 1:1 support over a nine month period.

Eleven Telereal Trillium staff have taken part to date.

The coaching that the mentors provide can be life changing for the St Mungo’s Broadway clients. For the mentors, it offers the opportunity to engage in a positive coaching role where their skills can be used to provide a lasting impact in helping someone to change their life. They also gain both personal and professional development.

In 2014/2015, the mentoring programme received 56 applications and following interviews, 49 volunteers were trained to be mentors. The mentoring relationships during the year achieved the following outcomes:

  • Six mentees gained full time employment

  • Five mentees gained part time work

  • Two gained a volunteering placement

  • Twelve have gained qualifications or are beginning to study for these through places on training courses.

In addition, as a result of engaging with a mentor, all mentees reported an increase in one or more of the following; motivation, confidence and time management - vital skills for successfully undertaking and sustaining work or training.

*Name has been changed to protect individual's identity

  • "The mentoring scheme has been great for building my self-esteem in order to help me reach my goals." 

    Sandra*, Mentee, 2014/2015
  • 3-years of funding

    and programme support
  • 49 volunteers

    were trained to be mentors in 2014/2015