17 May 2013
Last week, Major David Chivers of the Queen’s Royal Lancers, began a two-week work placement with Telereal Trillium’s North West facilities management team.
As part of the company’s work placement scheme to help military personnel resettle following active service, David is working alongside both senior managers and on-the-ground facilities managers to gain a better insight into the role of facilities management in the private sector.
Since joining the Army at age 16, David’s 33-year military career has included positions ranging from squadron tank commander to formation reconnaissance, and he has been posted to Germany, Cyrus, Iraq and Afghanistan.
David currently holds the position of quartermaster, the military equivalent of a facilities manager. He is using his time at Telereal Trillium to build a greater understanding of the facilities management role in order to improve future career prospects.
“The job I do in the military maps over to facilities management in the civilian sector in many ways. However, I wanted to get a better understanding of how a facilities manager interacts with their customers and build my knowledge base in this area. In the military my customers are soldiers, so there are very different rules for interacting and managing in comparison.”
Just over a week into his placement, David has already been exposed to many sides of the Telereal Trillium facilities management role.
“So far I have visited two major Department for Work and Pensions sites in the North West, shadowing facilities managers as they complete their day-to-day tasks. I’ve also spent time with Kevin Humphreys, regional director North West, and his team in their regional office.”
I’ been very impressed with the passion that Kevin and his colleagues have for their jobs and the way they work together as a team – they are there because they enjoy what they do.”
I have also been intrigued by the way Telereal Trillium facilities managers use IT in their day-to-day roles; using iPads and completing processes and forms online. This is something that the MOD can learn from.”
Commenting on the work placement, Susan Cain, head of corporate responsibility at Telereal Trillium said: “We established our work placement scheme as part of our ‘helping people into the workplace’ community programme to help give armed forces personnel insight into potential career choices for when they leave active service. We are delighted that David is able to work alongside our people and build his understanding of the FM role. I have no doubt that our people can also learn a great deal from his experiences in the army.”