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Case Study: Birmingham City Council

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Birmingham City Council: An award winning change programme optimising and transforming local government property

In 2007, Telereal Trillium was appointed to provide portfolio optimisation and workplace transformation services to Birmingham City Council, the largest local authority in Europe.

The £100m Central Administration Buildings programme, completed in 2013, was a key component of Birmingham City Council’s wider business transformation agenda, delivering a best in class, fit-for-purpose working environment which fully supports new ways of working for over 9,000 council employees.

“Walking into an office was like stepping onto the set of BBC’s ‘Life on Mars’. The buildings were trapped in a time warp circa 1973”. The transformed estate comprises eight new or refurbished offices, replacing the previous 78 core locations. The relocation of employees into fewer buildings and the introduction of new ways of working has enabled the vacation of expensive leasehold properties and disposal of surplus freehold buildings, significantly reducing property running costs.

Telereal Trillium worked collaboratively with Birmingham City Council and Service Birmingham to take the programme from an initial concept, through the various stages of design and approval, to full implementation and change management support services.

The programme delivers a 50% reduction in office space with no change in overall capacity levels, £100m in net efficiency savings and a 60 per cent reduction in carbon emissions.

The programme has been widely acknowledged as an exemplar in the sector and has been recognised at a number of regional and national property and change management awards.

Download the full story of Birmingham City Council’s award winning change programme, “There is Life on Mars” here >>


The publication has been prepared in partnership with Associated Architects, Customer Plus, Squaredot, and Birmingham City Council.

  • 30%

    reduction in annual running costs
  • 10,000

    people moves
  • £100m

    net cashable savings over 25 years